Terms and Conditions

Contents of this Web Site

Whilst every effort is made to ensure the accuracy and content of this website, Woodward & Stalder are not responsible for any typographical errors, inaccuracies or omissions. The information, prices and images presented on this site are subject to change without prior notice. Not all products are available at all times.

Some Teamwear items are not kept as stock items and have to be ordered from our suppliers at all times. This process is normally complete in 7-10 working days.
(Please note that this is what virtually all Teamwear sites do, as the ranges are so vast to keep all styles, colours and sizes in stock.)

All transactions are in Pounds Sterling (GBP) £.

 

Returns

Returning your goods is simple.

If an exchange or refund is required, then the items should be returned to us, within 14 days of receipt of your order, in their original condition and packaging and in a manner that the goods are then in a resaleable condition.

Your statutory rights are not affected.

If you have found another item that you wish to exchange a product for, please return the original purchase to us, and we will gladly exchange the goods and resend them to yourself. (delivery charge will be re-charged at the discretion of the management)

When returning goods to us, please write the reason and request on the back of the invoice (or copy), wrap securely and return to the address listed below.
Please ensure that you obtain a certificate of postage as your insurance against loss or damage.

Personalisation costs will not be refunded if goods are deemed to be faulty. (These items are added at your request and are not the responsibility of the supplier)

Faulty Goods

If goods are thought to be faulty, please return them to our returns address as stated below, within a reasonable time of purchase.

If the goods are found to be faulty, a refund or exchange will be given according to the customer’s requirements.

Cancellation

Any customer has the right to cancel a product. If that product has already been dispatched, it can be returned to us in it’s original and resaleable condition and a refund will be given according to the customers wishes (excluding any carriage and handling charges)

We cannot accept responsibility for goods lost while in transit to us

To return goods to us, please send to:

Returns Department
UNIT D1, Station Yard, Thame, Oxon, OX9 3UH
E-mail: info@wssports.co.uk

If you have any questions, queries or comments, please call 01753 855731
Our offices are open from Monday to Friday 9.00am to 6.30pm and Saturday 9.00am to 5.00pm.